Help for the road ahead.
Questions about a permit, your account, or a purchase? Contact the Honk team at Dispatch Robot.
Contact the team
Email legal@honkchallenge.com with your app version, device, and a description of what happened. Please do not send passwords or verification codes.
Importing a permit
Use a complete PDF or clear photos of every permit page. Check that the directions, origin, destination, and restrictions are readable. Review the extracted route against the original document before starting guidance.
Guidance and location
Allow location access in your device settings when using navigation. Wait for a usable GPS position before starting. If Honk asks you to review a route, stop safely and compare it with your permit before continuing.
Purchases and subscriptions
Use the billing options in Honk to review your access or restore a purchase. Manage subscription cancellation and refund requests through the Apple App Store or Google Play account used for the purchase.
Privacy and deletion
For privacy requests, email privacy@honkchallenge.com. You can also request account deletion or read our Privacy Policy.